Shipping Info

 Where do we ship?

  • We ship to awesome folks worldwide.

When can you expect your order?

  • We need 1-2 business days to get your order ready.
  • The time it takes to arrive and the cost depends on where you're at.
Here's a rough idea of delivery times after we send it on its way:
  • UK: 3-4 business days.
  • EU: 3-10 business days.
  • For the rest of the world: 5-17 business days.
How will you know when we've shipped your order?
  • We'll drop you an email high-five.
Shipping Rates?
  • Rates play a bit of hide and seek, depending on your location and what you're getting.

Here's a hint:

UK:

  • Stickers, bookmarks,greeting cards and A6 notepads- It's on the house!
  • Art prints - £2
  • Magnets - £1.50 -£2.50
  • A5 Notepads - Between £3 and £5
EU:
  • Stickers, bookmarks, and greeting cards - £2
  • Art prints - £4.25
  • Magnets- £4
  • Notepads - In the range of £4.25 to £12
Rest of the world:
  • Stickers, bookmarks, and greeting cards - £4
  • Art prints - £6
  • Magnets: £4-£5
  • Notepads - Between £6 and £16
Customs and Import Taxes:
  • Keep an eye out for any customs or import taxes. They're like surprise guests at a party. We can't control them, and they might cause a small delay. So, remember that when ordering from overseas.

Returns & More:

Do we accept returns?

  • All our sales are final.
  • If you're worried about your order, shoot us an email at info@paperfrog.co. We're friendly, promise!
Changed your mind after ordering?
  • Oops, we all have those moments! But to cancel, you've got a 24-hour window to change your mind. After that, we've already sent your package on its adventure.
What if you got your address all mixed up?
  • No worries! If we haven't hit the road yet, we can fix it.
  • Just drop us a message using the contact form or email us at info@paperfrog.co with your order number and the right shipping address.
  • But if we've already shipped it, we can't rescue it from the wrong address. So, double-check before hitting that order button!

 

Feel free to reach out if you have more questions or need assistance. We're here to make your shopping experience as smooth as a frog's jump!

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